The needs of guests are always evolving. Requirements for service are become more demanding and the basic services consist of many fundamental elements. Wireless Internet has fast become a necessity as guests need to stay in touch with the office, loved ones and social networking.
There are some interesting statistics in the market relating to WiFi. Over 70% of iPads sold are WiFi only (no 3G Data capability). Internet access is seen as one of the main selection criteria on websites like booking.com and studies show that the average number of devices per business traveller is now 2.7!
So WiFi is a must have, and it must be reliable and able to cope with the increasing demands of guests. In addition to the guests, many venues need to offer conference WiFi or special Internet access packages to suit their environment.