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SERVICE ENGINEER

WiFi SPARK has an exciting opportunity for someone to join our Service and Support Team as a Service Engineer based from our head office in Exeter.

In this role you will be responsible for delivering our technical services at the coal-face on our customer’s sites and in public spaces.

Your responsibilities will include site surveys, network design, installations, system health-checks and break/fix work.

Read below for more detail and apply on the right.

Apply Now

Job Description 

Service Engineer – Exeter based / UK coverage

c£25,000 + bonus + company van


WiFi SPARK is the leading provider of managed internet access services including WiFi, media and software solutions. Our customers represent many different sectors within the UK including healthcare, transport, retail, leisure and local authorities. We are successful because we have some great products but also because we have fantastic people who give exceptional customer service at all times.

We now have an exciting opportunity for someone to join our Service and Support Team as a Service Engineer based from our head office in Exeter. In this role you will be responsible for delivering our technical services at the coal-face on our customer’s sites and in public spaces. This is a highly-visible job and you will often be the main person our customers meet, so you need to be a good ambassador as well as a talented engineer.

Your responsibilities will include site surveys, network design, installations, system health-checks and break/fix work. We will provide you with everything you need including a fully serviced van, all tools, PPE and training. We offer a good competitive salary with a personal healthcare plan, pension, gym membership and bonus on completion of probation. In return, we ask for your full commitment to deliver the very best service you are capable of, wherever and whenever needed.  We want you to be our expert in the field and our customer’s knight in shining armour. We want you to feel proud of the work you do and enjoy being part of a winning team.

Essential Skills

  • Network and telecoms engineering experience
  • Experience with IP and WiFi systems
  • Great communication skills & ability to represent the brand on-site
  • Individual and team work capabilities

 

Desirable Attributes

  • CSCS approved
  • NRASWA approved
  • IPAF accredited
  • Electrical inspection certification
  • Ekahau site survey experience


Working and staying away from home for short periods midweek is an essential part of this role.

What we offer

This is a permanent full-time role based from our Head Office in Exeter.
We offer a competitive salary with annual reviews and 28 days holiday inclusive of bank holidays.
Following completing a 6-month probation period, you will be eligible for the following additional benefits:

  • Company pension scheme
  • Death in service benefit
  • Family Healthcare package
  • Gym membership
  • Various company incentives and initiatives


Above all, we will offer you the chance to work in a vibrant and exciting company that is undergoing a period of rapid growth and success. Our culture is supportive and collaborative. We like challenges and work hard to deliver excellent results for our customers. Everyone is respected, acts professionally and is recognised for their contribution. We have fun and enjoy our work.

We describe our Company culture with the following descriptors:
Excellence of Service; Consistency & Accuracy; Knowledge Sharing; Commitment; Adaptability; Supporting & Communicating; Continuous Improvement

The WiFi SPARK values are:
Honesty; Respect; Professionalism; Loyalty; Positivity; Welfare; Fun; Opportunity

If you would like to apply to join our team please apply now with  your CV with a covering letter.