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Case Studies

West Suffolk NHS Foundation Trust

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The provision of a media package that gives patients and staff access to television and entertainment services as well as targeted learning and engagement for specific patient groups such as those with dementia through the BBC’s Reminiscences service.

Bedfordshire Hospitals NHS Foundation Trust

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Desiring a media package that was grounded in the knowledge that the majority of Bedfordshire Hospital visitors bring their own devices for entertainment, SPARK® Media is able to provide a plethora of patient entertainment options to ensure patients, staff and visitors remain relaxed and entertained during their time with the Trust. 

Bolton NHS Foundation Trust

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A key motivator behind upgrading the patient entertainment system across Bolton lay in providing a solution that was affordable, reliable, and above all, enjoyable. WiFi SPARK delivered a solution that met those aims at no cost to the end user. 

University Hospital of North Midlands NHS Trust

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Working closely with the Trust and UHNM Charity, WiFi SPARK was able to identify a selection of pain points and develop a solution that met them. These included a free to use patient entertainment platform and personalised User Experience to promote the UHNM Charity and its activities. 

Bar One Racing

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Looking to extend visitor dwell time in their stores, Bar One Racing looked to getting more out of their guest-access WiFi. With their existing WiFi only providing connectivity, Bar One Racing looked towards WiFi SPARK for opportunities for innovation. 

English Heritage

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Wanting to elevate the WiFi offering across their sites, WiFi SPARK and Ensign Communications Ltd delivered a complete WiFi package that showcased the best each team had to offer and added value for both English Heritage and its customers. 


Mid Cheshire Hospitals


Mid Cheshire Hospitals had the challenge of providing a high-quality and fully-managed WiFi solution to its staff and patients that was cost effective. See how WiFi SPARK implemented a bespoke system to achieve their goals.

Arriva Trains


The main goal for our Arriva Trains was to deliver an innovative public WiFi solution to give passengers a continious connectiviy throughout their travel experience, improving the passenger experience. Find out how we helped to deliver just that, and more.

Newcastle International Airport

The challenge for NIA was that they needed to offer a WiFi Service that enhanced the passenger experience, but for both business and leisure purposes. Find out how WiFi SPARK made enhancing the experience for both demographics simple.

Peel Group Retail


Peel Group wanted to improve their customer loyalty and satisfaction in two major retail outlets.

Read how we delivered a bespoke marketing solution using WiFi.

London Designer Outlet


Learn how we helped the popular retail outlet achieve a high quality WiFi solution that could host a significant amount of users; all centred around marketing and useful behaviour analytics.

Queen Elizabeth Olympic Park


Europe's biggest urban park constructed since the Victorian era, Queen Elizabeth Olympic Park was built in East London for the 2012 London Olympics. Since 2012, it has grown into a vast sports and leisure complex with a variety of attractions set across 111 acres. 

Kingspan Stadium Ulster Rugby

Ulster Rugby is one of four professional teams in Ireland who compete in the Guinness PRO12 Championship and the European Rugby Champions Cup. Kingspan stadium has an overall capacity of 18,200, with four fully covered terraced areas providing seating for up to 9,000 spectators.

Causeway Coast & Glens Borough Council


Following the success of the Portrush WiFi installation in 2013, learn how we attracted more visitors to the area and made Portrush, Ballycastle, Limavady and Ballymoney digital towns with community WiFi.


ACC Liverpool


ACC Liverpool is a unique, flexible venue, purpose-built for a variety of events from conferences and conventions to concerts and community events. So learn how we provided fast and free WiFi connectivity available throughout the venue to visitors and delegates.

Bournemouth International Centre


Award-winning conference venue Bournemouth International Centre had the challenge of providing high quality connectivity for up 10,000 visitors. Find out how we delivered a robust wired and WiFi solution with multiple services to be able to support its clients and visitors, whilst providing branded user experience to engage with guests.

Market Leading Food & Beverage Company


As one of the leading American Food & Beverage companies in the world, find out how we developed and delivered a personalised, agile and robust WiFi solution across 788 food and beverage outlets across the UK and EMEA.

Popular UK High Street Retailer


The main goal for this popular UK high-street retailer was to deliver a reliable WiFi solution, to help the brand compete in a challenging industry, having recognised that customers expect more from their physical shopping experience. 

Multi-National Hospitality Brand


This multinational hospitality brand operates some of the best-known hotel, restaurant and hotel chains in the UK. Find out how we provided a superior WiFi service across multiple venues with a bespoke solution for each division of the business.

Falmouth Town

Discover how our WiFi SPARK solution provided an easy-to-use WiFi Platform, robust enough to cover the cobbled streets and support ten of thousands of visitors to the cosmopolitan coastal town Falmouth. 

National Portrait Gallery

Founded in 1856, National Portrait Gallery (NPG) was the first gallery in the world to specialise in portraiture. Discover how we achieved a high performing user engagement solution with the power of public WiFi for over 5,500 daily visitors.

Colchester Hospital University

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Working in partnership, the Trust and WiFi SPARK delivered a free-to-use patient WiFi solution less than twelve months after Jeremy Hunt’s statement requiring all NHS Trusts off er Free WiFi.

Imperial College Healthcare

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As well as top quality medical care, patient experience is an vital part of the Trust‘s offering. With modern smartphones and tablets giving patients access to online services, including social media and entertainment, the
Trust wanted to improve the WiFi provision across its sites.


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The Council had a growing demand for guest Wi-Fi Internet access and originally required a single supplier to deploy public WiFi to the main council buildings, libraries and sports centres.
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