Friendly WiFi

Friendly WiFi is a government-initiated safe certification standard for public WiFi. The Friendly WiFi symbol tells you where the service meets minimum filtering standards – particularly in areas where children are present.

Approved venues and locations worldwide displaying the Friendly WiFi symbol have proved their service blocks access to pornography, images and videos of explicit content and web pages known by the Internet Watch Foundation to host indecent images of children.

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Partnering with WiFi SPARK means that your solution will be Friendly WiFi certified. This service is included, as part of the WiFi SPARK managed service.

WiFi SPARK implements the correct filtering policies to comply with the certification, to which Friendly WiFi will test against to ensure that your WiFi is certified.

You will be able to display the Friendly WiFi symbol in your venue to show that your online experience is secure and your customers are safe.



Get certified

  • Sign up to the Friendly WiFi and WiFi SPARK’s terms and conditions.
  • WiFi SPARK implements the filtering policy and liaises with Friendly WiFi.
  • WiFi SPARK informs you when the certification is granted and provides the Friendly WiFi logo for use.


That’s it!


Ultimate User Engagement

Fully branded virtual hospital services with multilingual support.

User on boarding choices

Multiple authentication methods and tiered bandwidth options.

Compliant and Filtered

Fully compliant with legal requirements. IWF compliant - bespoke to the needs of the ward/department/hospital.

Fully Managed Service

24/7 helpdesk support and monitoring for end users by WiFi SPARK engineers.

Services Integration

Integrate into hospitals’ existing services/software and facilities such as patient meal ordering, way finding, and appointment check in.

Entertainment Package

Freeview TV, audio books, films streamed across the WiFi network direct to patients’ devices.


WiFi networks for the Public and Staff remain separated.

Return on Investment

Improved patient flow and superior patient journey. Reduced requirment for investment in free standing terminals and interactive wall boards.


Data is secure and anonymized, remains property of the trust; Wifi SPARK will never sell your user data.

NHS Mandate CTA

NHS Mandate CTA

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We are looking forward to reaping the benefits that the improved WiFi and data analytics will bring, providing our clients, visitors and employees with the best experience possible.

Pat Coyne, Director of Venues and Events, The Bournemouth International Centre

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The feedback we are getting from both visitors and staff has been exceptional and I can foresee a long and fruitful relationship between ourselves and WiFi SPARK from this point on.

Ben Edmonds, IT Programme and Change Manager, Queen Elizabeth Olympic Park

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WiFi SPARK has proven to be very flexible, supportive and responsive. The WiFi SPARK team accepted our challenge for less than a two week turnaround. By working together in partnership with the Trust IT team the challenge was delivered very successfully on time and within budget.

Darren Atkins, Associate Director of ICT, Colchester Hospital University NHS Foundation Trust

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The WiFi solution which has been implemented by WiFi SPARK can be used to enhance the in-centre experience for our consumers, as well as providing Peel marketers with some precision tools to target the mobile customer.

Genna Lenden, Group Digital Marketing Manager, Peel Group

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We were really impressed by the technology offering from WiFi SPARK, and their consummate professionalism even in the face of a potentially problematic installation. With the excellent level of service they brought to the project, they are sure to be a key partner for us in the future.

Adrian McDonagh, IT Manager, Ulster Rugby

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This really is next generation WiFi. Passengers want to be continuously connected to fast and reliable WiFi as they move through every step of their journey. This collaboration with WiFi SPARK and our other technology partners provides Chiltern Railways customers with a seamless service from the moment they arrive at the station and is part of our ongoing commitment to provide the very best digital train experience for our passengers.

Kevin Ives, Digital Transformation Director, Arriva UK Trains


Customers We've Worked With

Chiltern Railways


Chiltern Railways are one of the leading train operating companies in the UK with routes from London out to the midlands and Oxford.

Imperial College
Healthcare NHS Trust


Imperial College Healthcare NHS Trust provides acute and specialist health care in north west London for around a million people annually.

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The WiFi SPARK team is ready to help, just get in touch.