NHS WiFi. SORTED.

Providing more than just WiFi, WiFi SPARK is the NHS’s most respected provider and allows staff, patients and visitors to stay connected, and Trusts to learn useful insights.

WiFi FROM THE NHS’s MOST RESPECTED PROVIDER

The SPARK® platform offers secure, high speed hospital WiFi to staff, patients and visitors so they are always able to stay connected.

  • Patient, visitor and staff WiFi
  • Freeview TV and movies
  • Exceptional support 24/7
  • NHS Digital compliance

Mission accomplished.

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THE SPARK® SOLUTION

OFFER AN OPTIMISED DIGITAL EXPERIENCE FOR PATIENTS

When visitors connect, they will be directed to a branded user experience, designed specifically for that NHS Trust. From checking appointment times to ordering meals, the SPARK® platform allows patients access to everything they need to make their journey through the hospital simple. The information available on the portal is unique to that hospital Trust and only accessible when users are on site, which allows visitors to make best use of the facilities available.

WiFi SPARK is proud of our team’s expert knowledge of patient WiFi. When you choose our solution, you can be assured that your WiFi performs at an optimum level for you, your staff, patients and visitors.

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Ultimate User Engagement

Fully branded virtual hospital services with multilingual support.

User on boarding choices

Multiple authentication methods and tiered bandwidth options.

Compliant and Filtered

Fully compliant to legal requirements, filtered with IWF compliant filtering categories and ‘Friendly WiFi Scheme’ approved.

Fully Managed Service

24/7 helpdesk support and monitoring for end users by WiFi SPARK engineers.

Services Integration

Integrate into hospitals’ existing services/software and facilities such as patient meal ordering, way finding, and appointment check in.

Entertainment Package

Freeview TV, audio books, films streamed across the WiFi network direct to patients’ devices.

Secure

WiFi networks for the Public and Staff remain separated.

Return on Investment

Improved patient flow and superior patient journey. Reduced requirment for investment in free standing terminals and interactive wall boards.

Analytics

Data is secure and anonymized, remains property of the Trust; WiFi SPARK will never sell your user data.

SPARK® MEDIA

The future of patient entertainment; providing entertainment and engagement services directly to the patient’s device of choice. Using terrestrial or satellite feeds, WiFi SPARK can provide TV & Radio content to a user’s own device. All on the local network, saving valuable internet bandwidth requirements.

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SPARK® MEDIA: MEDIC
Patient engagement suite & clinical access

SPARK® Media Medic is a comprehensive suite of solutions designed to empower patients and enable healthcare professionals to deliver an excellent level of care and education. SPARK® Media Medic is fully integrated with other patient services, such as meal ordering and patient check in.

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SPARK® MEDIA: HBA
Free service linking to hospital radio via WiFi

The Hospital Broadcasting Association is a national charity that supports and promotes Hospital Broadcasting in the UK.

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SPARK® MEDIA: PRINT
News & magazines

Free to access, users can view newspapers and magazines from a range of 9,562 worldwide titles. This minimises the risk of infection and allows users to pass time while they wait.

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SPARK® MEDIA: ENTERTAINMENT
Free TV & radio

TV and Radio (including Hospital Radio). TV channels 1-5 and children's channels will always be free of charge 24/7. All TV channels are available.

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SPARK® MEDIA: AMPLIFY
Movies, TV box sets & eBooks

Wide range of Movies, TV Box-sets, eBooks and Audiobooks. Services can either be made available free to patients or for a small fee.

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Customers We Work With

Mid Cheshire Hospitals

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Mid Cheshire Hospitals had the challenge of providing a high-quality and fully-managed WiFi solution to its staff and patients that was cost effective. See how WiFi SPARK implemented a bespoke system to achieve their goals.

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UNIVERSITY HOSPITALS OF NORTH MIDLANDS NHS TRUST

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UHMN had multiple goals they wanted to achieve with their WiFi solution. Read how WiFi SPARK managed to achieve them all with a bespoke Patient Engagement Platform.

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Latest Blogs

How SPARK® Media: Print Can Improve Patient and Visitor Satisfaction
May 17, 2019

Access to entertainment can reduce the serious problem of boredom in hospitals, care homes and..

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The Importance of Patient TV Systems in 2019
April 5, 2019

Patient TV systems are more important than ever in 2019. Hospitals and other healthcare facilities..

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4 Benefits of Interactive Patient Systems for the NHS
April 4, 2019

The British Medical Association carried out a survey which found that 62 percent of those asked..

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Doctor showing tablet to her patient in hospital room

WiFi SPARK offers NHS Digital compliance and patient engagement and entertainment. Chat through the benefits of this in more detail.