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NHS WiFi. SORTED.

Providing more than just WiFi, we're the NHS’s most respected provider. WiFi SPARK® allows staff, patients and visitors to stay connected, and Trusts to learn useful insights.

Use our solution finder to find the right solution for your healthcare organisation.

 

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WiFi FROM THE NHS’s MOST RESPECTED PROVIDER

The SPARK® platform offers secure, high speed hospital WiFi to staff, patients and visitors so they are always able to stay connected.

  • Patient, visitor and staff WiFi
  • Freeview TV and movies
  • Exceptional support 24/7
  • NHS Digital compliance

Mission accomplished.

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THE SPARK SOLUTION

OFFER AN OPTIMISED DIGITAL EXPERIENCE FOR PATIENTS

When visitors connect to hospital wifi, they will be directed to a branded user experience, designed specifically for that NHS Trust. From checking appointment times to ordering meals, the SPARK® platform allows patients access to everything they need to make their journey through the hospital simple. The information available on the portal is unique to that hospital Trust and only accessible when users are on site, which allows visitors to make best use of the facilities available.

WiFi SPARK is proud of our team’s expert knowledge of patient WiFi. When you choose our solution, you can be assured that your WiFi performs at an optimum level for you, your staff, patients and visitors.

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Ultimate User Engagement

Fully branded virtual hospital services with multilingual support.

User on boarding choices

Multiple authentication methods and tiered bandwidth options.

Compliant and Filtered

Fully compliant to legal requirements, filtered with IWF compliant filtering categories and ‘Friendly WiFi Scheme’ approved.

Fully Managed Service

24/7 helpdesk support and monitoring for end users by WiFi SPARK engineers.

Services Integration

Integrate into hospitals’ existing services/software and facilities such as patient meal ordering, way finding, and appointment check in.

Entertainment Package

Freeview TV, audio books, films streamed across the WiFi network direct to patients’ devices.

Secure

WiFi networks for the Public and Staff remain separated.

Return on Investment

Improved patient flow and superior patient journey. Reduced requirement for investment in free standing terminals and interactive wall boards.

Analytics

Data is secure, anonymous and remains property of the Trust; WiFi SPARK will never sell your user data.

SPARK® MEDIA

The future of patient entertainment; providing entertainment and engagement services directly to the patient’s device of choice. Using terrestrial or satellite feeds, WiFi SPARK can provide TV & Radio content to a user’s own device. All on the local network, saving valuable internet bandwidth requirements.

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SPARK® Media: Unite
Tablet Video Calling and Entertainment

A way to enable people to see and speak to each other over the internet using apps like Skype, Messenger, or Hangouts. The service allows access to any wall-gardened web links, as well as streaming media sites such as iPlayer, Netflix, PRIME etc. and access to digital magazines and newspapers.

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SPARK® MEDIA: PRINT
News & magazines

Free to access, users can view newspapers and magazines from a range of 9,562 worldwide titles. This minimises the risk of infection and allows users to pass time while they wait.

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SPARK® MEDIA: ENTERTAIN
Free TV, Radio, News & Magazines

This ultimate media package provides access to TV channels, newspapers and magazines, video on demand movies, TV box sets and E-books. We provide a huge library of content, stored direct on-site, saving valuable internet bandwidth required for internet movies streaming.

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SPARK® Media: Engage
User Empowerment

SPARK® Media: Engage allows you to enhance the patient experience, to improve bedside care. Surveys, meal ordering, digital links, advertisements, communication and educative content is available to all. 

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SPARK® MEDIA: MEDIC
Patient engagement suite & clinical access

SPARK® Media: Clinical can integrate with your clinical solutions using PAS integration and/or HL7 integration, enabling clinicians to show the patient key information about their health journey. Staff can also use it to access the patient’s records and clinical systems.

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SPARK® Media vs Healthcare Legacy Systems

Discover how existing legacy systems within the NHS compare to SPARK® Media and how they both impact patients and staff members.

See The Comparison

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Customers We Work With

Mid Cheshire Hospitals

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Mid Cheshire Hospitals had the challenge of providing a high-quality and fully-managed WiFi solution to its staff and patients that was cost effective. See how WiFi SPARK implemented a bespoke system to achieve their goals.

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COLCHESTER HOSPITAL UNIVERSITY

Healthcare Imperial

Working in partnership, the Trust and WiFi SPARK delivered a free-to-use patient WiFi solution less than twelve months after Jeremy Hunt’s statement requiring all NHS Trusts offer Free WiFi.

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Latest Blogs

How Important Are Hospital Patient Entertainment Systems?
September 17, 2021

New, innovative hospital entertainment systems offer patients and staff more than their legacy..

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Woman using laptop in hospital bed
WiFi SPARK's work with UHNM NHS Trust has been celebrated with an article in the Guardian
September 14, 2021

In association with Media Planet and Digital Health, WiFi SPARK and University Hospitals North..

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Stethoscope and newspaper
WiFi SPARK is helping the NHS achieve its goal of rolling out virtual meal ordering by 2022
September 13, 2021

“NHS hospitals will be required to implement digital menus by 2022 under recommendations in a..

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Doctor and child looking at iPad
How Can we help your trust?

WiFi SPARK offers NHS Digital compliance and patient engagement and entertainment. Chat through the benefits of this in more detail.