SPARK® a change in patient experience
SPARK® is the answer to efficiency, engagement, entertainment and education to both staff and patients harmoniously.
“This new service is a great example of how digital solutions meet the aspirations of the wider care and support we can offer our patients”
Liam McLaughlin
Acting Chief Information Officer, West Suffolk NHS Foundation Trust, 2021
The benefits for:
Efficiency
- Access a huge amount of resources in one place
- Questions answered without staff intervention
Engagement
- Surveys and feedback
- Polls
- Charity
- Hospital & Trust News
Entertainment
- Newspapers & Magazines
- TV & streaming
- Games
- Films
- Video calling
Education
- NHS Apps
- Healthcare videos
- NHS choices
Efficiency
- Access a huge amount of resources
- Clinical access
- Always accessible
- Telephony services
Engagement
- Newsletters
- Staff groups
- Social events & comms
- Trust news
Entertainment
- Newspaper & magazines
- TV & streaming
- Games
- Films
- Video calling
Education
- Conduit for training materials
- Direct contact with training staff
EXPLORE A RANGE OF SPARK® PACKAGES FOR YOU TO CHOOSE FROM
Pick and choose the platform options for your visitors or patients. Each can be deployed as standalone or together as a complete solution.
SPARK® PRINT
SPARK® ENTERTAIN
SPARK® ENGAGE
SPARK® CLINICAL
SPARK® UNITE
News & Magazines
Provide your customers and visitors with free access to digital print content from a wide range of common publications.. Perfect for waiting areas or communal rooms on wards and a real benefit in reducing boredom.. Customers can use their own devices to view the latest magazines and newspapers digitally.
Free Film, TV, Radio, News & Magazines
This ultimate media package provides access to TV channels, on-demand movies and box sets, and newspapers, magazines and ebooks. A huge library of content stored locally to save valuable bandwidth instead of streaming.
User empowerment
SPARK® Engage allows you to enhance the patient experience, giving access to surveys, meal ordering, digital links, advertisements, communication and educational content.
Patient engagement suite & clinical access
SPARK® Clinical can integrate with your clinical solutions using PAS integration and/or HL7 integration, enabling clinicians to show the patient key information about their health journey. Staff can also use it to access the patient’s records and clinical systems.
Video calling & premium streaming
A way to enable people to see and speak to each other over the internet using apps like Skype, Messenger or Hangouts. The service allows access to any wall-gardened web links, as well as their own streaming sites such as iPlayer and Netflix, and access to digital magazines and newspapers.
NOW IT’S TIME TO FIND THE RIGHT SOLUTION FOR YOU
OR GET IN TOUCH AND BE THE SPARK® TO ACHIEVE PATIENT HAPPINESS AND IMPROVE TRUST EFFICIENCY
“SPARK® Media is massive for us as it means out patients, visitors and staff all have free access to an entertainment platform on any device. As it’s free and easy to use, it’s accessible to everybody.”
Lisa Thompson
Director of Communications and UHNM Charity,
University Hospitals of North Midlands NHS Trust
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