Offer your visitors excellent WiFi and learn about their behaviour. Use the knowledge and data to your advantage, whilst being given full support.
Choose the underlying infrastructure from which your solution will be built. Select your preferred connectivity, the type of installation and gateway to suit your requirements.
WiFi SPARK’s managed service will guide businesses through creating a custom user experience to optimise optimise their customers’ user journey. You can design your user experience from how your users register and login to how you want to optimise their journey with different levels of content filtering and reporting.
The Engagement Platform, SPARK® Dashboard, SPARK® Analytics and SPARK® Media allow you to enhance your customer’s experience by helping your users make best use of the facilities you offer while providing you richer insights into customer behaviour.
Leave everything to WiFi SPARK – We will install a new line for internet connectivity.
Use your existing internet connection for the SPARK® Service.
Survey, design and installation to suit your WiFi coverage requirements and budget from qualified and accredited WiFi SPARK consultants.
Use your existing network with the SPARK® Platform to provide an enhanced service, with little or no infrastructure cost.
No installation required. Connect directly to SPARK® Cloud from your Access Points. Best suited for smaller venues.
A server or Virtual Machine (VM) with advanced routing capabilities. Centralised for venues with multiple sites or integrated for a single site.
With a managed service, you can customise your solution to ensure you’re getting the most out of your WiFi.
Customisable elements include
The managed service gives you a branded UX design and SPARK® Standard analytics. Also included as default is content filtering, which is Friendly WiFi Scheme accredited. Integration to your CRM, apps and other tools are available too, which all have exceptional 24/7 support, 365 days a year.
The Engagement Platform is the next step up from the User Experience Portal. It offers a wealth of applications for the user to disengage with their potentially traumatic situation and focus their attention elsewhere.
Typical applications available through the Engagement Platform include:
SPARK® Dashboard allows access for account management and User Experience Portal content customisation. From the Dashboard you can also access SPARK® Analytics.
Although the SPARK® Dashboard is very simple to use, WiFi SPARK offers training over WebEx and user guides for reference.
SPARK® Standard Analytics is included as part of the managed service and offers the most comprehensive insight into how your guest users behave. Standard offerings include GDPR compliant insight into:
You can also upgrade to gain more insight by choosing the SPARK® Advanced Analytics tool and custom additional extras.
The future of entertainment; providing entertainment and engagement services directly to the user's device of choice. Using terrestrial or satellite feeds, WiFi SPARK can provide TV & Radio content to a user’s own device. All on the local network, saving valuable internet bandwidth requirements.